Live Chat Improved
This goes hand in hand with the helpdesk upgrade, making sure we can be there for you.
Want to be able to support you in realtime vs delayed or missed chances to reply due to lack of notifications or live chat being opened 24/7.
We are using a great live chat software that can help answer you in a timely fashion as soon as you start chat and have completed the form to start talking to an agent. We will professionally help otherwise we will do a ticket to get it looked into further.